HISTORY, VISION and MISSION

PROTECH HISTORY


In 1997 ProTech Autocare was formed by a group of investors from the Cincinnati area. The first location was opened in March 1998.

The vision for ProTech was given special consideration for all areas including the name, logo, site and overall image of the company. The goal of ProTech was to be a "One-Stop" repair facility for today's customer. We wanted he customer to have only one facility for all of their automotive needs. This includes anything from a 30 minute oil change to computer diagnostics.

ProTech Autocare backs all of their repairs with a complete 2 year / 25,000 mile warranty. We employ and develop the top technicians in the industry with the help of a strategic training program and a strong support staff. ProTech Autocares' standards and structures allow us to be the leaders in professionalism in our industry.

With the combination of ProTech's image, professionalism, structures, and customer services our franchise package will lead to success for years to come.


PROTECH VISION


WE ARE A HIGHLY SUCCESSFUL BUSINESS WITH CONSTANT GROWTH BASED ON COMPLETE CUSTOMER SATISFACTION. WE STRIVE FOR A “STATE OF THE ART” PROFESSIONAL FACILITY. WE WILL STAY ON THE CUTTING EDGE OF THE NEW TECHNOLOGY AND EQUIPMENT. INTEGRITY BETWEEN OUR CUSTOMERS AND AMONG ALL EMPLOYEES WILL BE THE CORNER STONE OF OUR BUSINESS.


PROTECH MISSION


TO FIND OUT WHAT OUR CUSTOMER’S NEEDS ARE AND FULFILL THOSE NEEDS THROUGH PROPER STRUCTURES AND FOLLOW-UP. WE WILL DEVELOP EACH EMPLOYEE TO THEIR HIGHEST POTENTIAL WITH TRAINING, INNOVATION, AND ATTITUDE. WE WILL TREAT ALL EMPLOYEES AND CUSTOMERS WITH RESPECT TO INSURE LONG TERM RELATIONSHIPS. WE WILL CONDUCT OURSELVES AS PROFESSIONALS AT ALL TIMES. WE WILL EXPLORE AND PLAN FOR THE LATEST TECHNOLOGY IMPROVEMENTS IN ORDER TO MAINTAIN OUR COMPETATIVE EDGE OVER OUR COMPETITION AND DEALERSHIPS.